Data & Privacy

dreamjii Privacy Policy — How We Handle Your Data in PH

Your personal data belongs to you. This Privacy Policy explains exactly what information dreamjii collects when you register and use the platform, why we collect it, how we store and protect it, who we share it with, and what rights you have over it as a Filipino member. We have written it to be read — not to be a document you scroll past and ignore.

If you have a question this policy does not clearly answer, contact dreamjii member support directly. We would rather you ask than guess.

Effective: 2025. Subject to periodic review and update.
At a glance

What this Privacy Policy covers

Six things worth understanding upfront before reading the full policy sections below.

What Data dreamjii Collects

dreamjii collects personal information you provide during registration and verification, transaction records, and platform usage data. We do not collect more than what is needed to operate the platform and meet legal obligations.

Why dreamjii Needs It

Data is used to operate your account, process deposits and withdrawals, verify your identity, provide member support, and comply with Philippine regulations applicable to licensed gaming platforms.

Who dreamjii Shares It With

dreamjii shares data only with service providers necessary to operate the platform — payment processors, identity verification services, and regulatory authorities as required by law. We do not sell your data to advertisers.

How dreamjii Protects It

dreamjii applies technical and organisational security measures to protect your personal data against unauthorised access, loss, or misuse. Sensitive data is encrypted in transit and at rest.

How Long dreamjii Keeps It

Retention periods depend on the type of data and applicable legal requirements. Some data must be kept for a defined period after account closure to satisfy regulatory and anti-money laundering obligations.

Your Rights as a Member

As a dreamjii member in the Philippines, you have rights over your personal data under the Data Privacy Act of 2012 — including the right to access, correct, and request deletion of certain data we hold about you.

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1. Who We Are

dreamjii operates the online gaming platform available at dreamjii.com and any associated mobile applications. dreamjii is the data controller for the personal information collected from members and visitors to the platform. This means dreamjii determines the purposes for which your personal data is processed and is responsible for ensuring that processing complies with applicable law.

dreamjii is designed for and operates specifically in the Philippine market. The platform and all associated data processing activities are oriented toward Filipino members and governed primarily by Philippine law, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations.

If you have questions about how dreamjii handles your personal data or want to exercise any of your rights under applicable law, you can reach the dreamjii data privacy team through the contact details in Section 13 of this policy.

This policy applies to all personal data collected through dreamjii.com, the dreamjii platform, and all associated services used by registered and prospective members.

2. Personal Data We Collect

dreamjii collects personal data from you in several ways — through the information you actively provide, through data generated by your use of the platform, and through third-party verification and payment providers. Here is a breakdown of the main categories:

Registration and account data

When you create a dreamjii account, we collect: full legal name, date of birth, residential address, email address, mobile number, and the username and password you set. This information is necessary to open an account and verify your identity as required by applicable regulations.

Identity verification data

dreamjii is required by law to verify the identity of members before processing certain transactions. This process may require you to submit copies or images of a valid Philippine government-issued ID (such as a PhilSys National ID, passport, driver's license, SSS/GSIS ID, or Voter's ID), a selfie or facial image for biometric comparison, and proof of address where required. This data is processed by dreamjii and, where applicable, by its authorised identity verification service provider.

Financial and transaction data

dreamjii records all deposits, withdrawals, and gaming transactions associated with your account. For payments, we receive transaction confirmation data from payment providers (GCash, Maya, BDO, BPI, and others). We do not store full card numbers — card payments are processed by PCI-DSS compliant payment processors.

Platform usage data

dreamjii automatically collects data about how you use the platform — including login timestamps, game sessions played, pages visited, device type, operating system, browser, and IP address. This data is used for security, fraud detection, platform improvement, and regulatory compliance.

Data category Examples Source Required?
Registration data Name, DOB, address, email, mobile You (on registration) Yes — account opening
Verification data Government ID image, selfie You (on verification) Yes — regulatory requirement
Transaction data Deposit/withdrawal records, bet history Platform + payment providers Yes — platform operation
Usage data Login times, device info, IP address Automatically collected Yes — security and compliance
Communication data Support queries, chat logs, email history You (when contacting support) When you contact us
Cookies and tracking Session cookies, analytics identifiers Automatically collected Functional cookies required

3. How dreamjii Uses Your Data

dreamjii processes your personal data for the following purposes:

  • Account management: Creating, maintaining, and closing your dreamjii account; processing login and authentication; managing account preferences and limits.
  • Identity verification and fraud prevention: Verifying your identity as required by applicable regulations; detecting and investigating fraudulent, abusive, or suspicious account activity.
  • Payment processing: Processing deposits to and withdrawals from your dreamjii account; recording transaction history; reconciling accounts; investigating disputed transactions.
  • Game operation: Running the games and services available on dreamjii; recording bet history and game results; settling outcomes.
  • Regulatory compliance: Meeting obligations under Philippine anti-money laundering laws, gaming regulations, and tax requirements; responding to lawful requests from regulatory and law enforcement authorities.
  • Member support: Responding to support queries, complaints, and account disputes; maintaining records of support interactions.
  • Responsible gaming: Monitoring for signs of problem gambling behaviour; administering deposit limits, session reminders, and self-exclusion tools; communicating responsible gaming information to members.
  • Platform improvement and security: Analysing usage patterns to improve the dreamjii platform; identifying and resolving technical issues; monitoring for security incidents.
  • Communications: Sending account-related notifications; delivering promotion information to members who have not opted out; providing updates about changes to platform terms and policies.

dreamjii does not use your personal data for automated individual decision-making that produces significant legal effects on you without human review.

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4. Legal Basis for Processing

dreamjii processes your personal data under the following legal bases as recognised by the Data Privacy Act of 2012:

  • Contract performance: Processing necessary to provide the dreamjii service to you as a registered member — account operation, payment processing, and game provision all fall under this basis.
  • Legal obligation: Processing required to comply with Philippine law — including identity verification, anti-money laundering transaction monitoring, and record-keeping requirements applicable to licensed gaming operators.
  • Legitimate interests: Processing necessary for dreamjii's legitimate interests where those interests are not overridden by your rights — including fraud prevention, platform security, and abuse detection.
  • Consent: Where dreamjii relies on your consent for processing — such as for optional marketing communications — you may withdraw consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.

5. Sharing Your Personal Data

dreamjii does not sell your personal data. We share it only in the following circumstances:

  • Payment service providers: GCash, Maya, BDO, BPI, UnionBank, and other payment processors receive the data necessary to process your transactions. These providers are bound by their own privacy obligations and data protection agreements with dreamjii.
  • Identity verification providers: dreamjii may use third-party KYC service providers to assist with identity verification. These providers process your verification documents under strict contractual data protection terms.
  • Game and technology providers: Software providers whose games appear on dreamjii may receive anonymised or aggregated usage data. Individual member identity is not shared with game providers except where technically necessary and governed by data processing agreements.
  • Regulatory and law enforcement authorities: dreamjii will disclose personal data to Philippine regulatory bodies, gaming authorities, and law enforcement when required to do so by law, court order, or valid legal process.
  • Business transfers: In the event dreamjii undergoes a merger, acquisition, or sale of assets, member data may be transferred as part of that transaction. Members will be notified of any such transfer affecting their data.

All third-party providers receiving member data from dreamjii are bound by data processing agreements that require them to process data only as instructed and to apply appropriate security measures.

6. Cookies and Tracking Technologies

dreamjii uses cookies and similar tracking technologies on its platform. Here is how they work and what you can do about them:

Strictly necessary cookies

These are required for the dreamjii platform to function. They handle session management, authentication, and security. You cannot opt out of these without also opting out of using dreamjii entirely.

Functional cookies

These remember your preferences — language settings, display preferences, and similar choices that affect how dreamjii looks and behaves for you specifically. Disabling these means dreamjii may not remember your preferences between sessions.

Analytics cookies

dreamjii uses analytics tools to understand how members use the platform — which pages are visited most, where members encounter problems, and how features are used. This data is aggregated and used to improve the platform. You may opt out of analytics cookies through your browser settings or any consent management interface provided by dreamjii.

Managing cookies

Most browsers allow you to view, manage, and delete cookies through the browser's settings menu. Note that deleting or blocking cookies may affect the functionality of the dreamjii platform. Refer to your browser's help documentation for specific instructions.

7. Data Retention

dreamjii retains personal data for as long as your account is active and for the periods required by applicable law after account closure. Specific retention periods depend on the data category and the legal obligations that apply to it.

  • Account and identity data: Retained for the duration of your dreamjii account and for a minimum period after closure as required by anti-money laundering and gaming regulations — typically five years from the date of the last transaction.
  • Transaction records: Retained for a minimum of five years from the date of each transaction to satisfy financial record-keeping and tax obligations.
  • Support communications: Retained for a reasonable period to handle follow-up queries and disputes — typically two years from the last interaction.
  • Usage and analytics data: Retained in aggregated or anonymised form for platform improvement purposes. Identifiable usage data is retained for a shorter period consistent with its operational purpose.

When the applicable retention period expires and there is no ongoing legal reason to retain the data, dreamjii deletes or anonymises it securely.

8. Security of Your Personal Data

dreamjii takes data security seriously and applies technical and organisational measures designed to protect your personal data against unauthorised access, disclosure, alteration, and destruction. Key measures include:

  • Encryption of personal and financial data in transit using TLS and at rest where appropriate.
  • Access controls that limit which dreamjii staff and systems can access personal data, based on the minimum necessary for their role.
  • Regular security assessments and monitoring of the platform and underlying infrastructure.
  • PCI-DSS compliant payment processing — dreamjii does not store raw card payment credentials on its own systems.
  • Staff training and awareness programmes covering data protection and security obligations.

No security system is impenetrable. In the event of a personal data breach that poses a risk to members, dreamjii will notify affected members and the National Privacy Commission in accordance with the timelines required by Philippine law.

Your account security also depends on you. Use a strong password, do not share credentials, and report suspected unauthorised access to dreamjii immediately at support@dreamjii.com.

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Section 9

Your Data Rights as a dreamjii Member

Under the Philippine Data Privacy Act of 2012, you have the following rights over the personal data dreamjii holds about you. These rights are real and exercisable — contact dreamjii support to use them.

Right to Access

You have the right to request a copy of the personal data dreamjii holds about you and information about how it is being processed. dreamjii will respond to access requests within the timeframe required by applicable law.

Right to Rectification

If personal data dreamjii holds about you is inaccurate or incomplete, you have the right to request correction. For account details, many corrections can be made directly through your dreamjii account profile.

Right to Erasure

You may request deletion of your personal data. Note that dreamjii is required by law to retain certain data for defined periods — erasure requests cannot override legal retention obligations. Where erasure is not possible, dreamjii will explain why.

Right to Object

You have the right to object to dreamjii's processing of your personal data where that processing is based on legitimate interests. You may also object to receiving marketing communications at any time.

Right to Data Portability

Where technically feasible and legally applicable, you may request a copy of your personal data in a structured, commonly used, machine-readable format to transfer to another service provider.

Right to Lodge a Complaint

If you believe dreamjii has not handled your personal data in accordance with applicable law, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.

To exercise any of your data rights, contact dreamjii at support@dreamjii.com with your account details and a clear description of your request. dreamjii will respond within the legally required timeframe.

10. Children's Privacy

dreamjii is strictly for adults. The platform is not directed at, and does not knowingly collect personal data from, anyone under the age of 21. The minimum age to register for a dreamjii account is 21 years old.

If dreamjii becomes aware that personal data has been collected from a person under 21, the account will be closed, any balance will be handled in accordance with applicable terms, and the associated data will be deleted subject to any legal obligations to retain specific records.

If you believe a minor has registered for a dreamjii account, please contact us at support@dreamjii.com immediately.

11. Cross-Border Data Transfers

dreamjii operates primarily within the Philippines and processes member data in the Philippine context. Where third-party service providers — such as identity verification or payment processing partners — process data outside the Philippines, dreamjii ensures appropriate safeguards are in place.

These safeguards include contractual data protection clauses that require overseas processors to apply standards equivalent to those required under Philippine law, and assessment of the receiving country's data protection framework.

dreamjii does not transfer personal data to overseas parties without a legitimate purpose and appropriate protection in place. If you have concerns about a specific cross-border transfer, contact the dreamjii data privacy team.

12. Updates to This Privacy Policy

dreamjii may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable legal requirements, or the services we offer. When material changes are made, dreamjii will notify registered members through an account notification or email before the updated policy takes effect.

The effective date at the top of this policy shows when it was last updated. Continued use of dreamjii after an updated policy takes effect constitutes acceptance of the revised terms. If you disagree with a material change to this policy, you may close your dreamjii account before the effective date of the update.

We encourage you to review this policy periodically so you are aware of how dreamjii handles your data at any given time.

13. Contact dreamjii About Privacy

For privacy-related questions, data rights requests, or concerns about how dreamjii handles your personal information, contact the dreamjii data privacy team:

Email: support@dreamjii.com
Subject line: Privacy Request — [your registered email address]

Include your dreamjii account details and a clear description of your request or concern. dreamjii will acknowledge your request promptly and respond within the legally required timeframe.

For general member support queries unrelated to data privacy, use the same support email and the dreamjii team will route your query appropriately.

For complaints to the supervisory authority, you may contact the National Privacy Commission of the Philippines directly through its official channels.

Your data. Your rights. Your dreamjii account.

dreamjii is built for Filipino players who deserve to know exactly how their information is handled. If you have questions after reading this policy, ask us. If you are ready to play, register now.

For eligible adults aged 21 and over in the Philippines. See Responsible Gaming for tools and guidance. See Terms and Conditions for platform rules.